Guidelines to help you shop
Shipping & Returns
SNKR Project is pleased to offer free Fedex SmartPost shipping on all orders over $50 in value within the U.S. Orders usually arrive within 2-7 business days depending on your address (we ship from California). Faster options are available for a fee.
Order's placed before noon PST are shipped the same day, all other orders may be shipped the same day but are not guaranteed and may be the following day depending on our order volume.
SNKR Project is pleased to offer global shipping at competitive rates from USPS. All prices are calculated based on the destination address. International orders may be subject to duty and taxes which are the sole responsibility of the buyer.
We use Fedex Smart post to ensure you have a timely and trackable delivery.
All of our payment gateways are 100% secure and encrypted.
Returns & Exchanges
We want you to love your sneakers. Pretty simple, right? If not, you can exchange or return your sneakers for free within the U.S. so long as:
- Items must be unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles) and in their original packaging.
- Return requests must be submitted within 30 days of receiving your original order.
Sale Items (Items discounted on site)
Items purchased on sale are not eligible for free return shipping or refunds. You will need to cover all shipping costs back to our warehouse and will eligible for an exchange or credit note only (no refunds)
Items purchased with coupon codes
Regular price Items purchased using either a coupon code or discount code are subject to our regular returns policy and still qualify for free return shipping and refunds. The exception to this is if a discount code is used to further reduce an already reduced item. Once our warehouse has received your return, please allow 7 days for a refund or store credit to be issued.
To start a return CLICK HERE